About Us

Get to know the heart of our story. Join us on our mission, embrace our vision, understand our values, and be part of the vibrant community that defines who we are.

With papmall®, life is easier than it’s ever been. Whether newest cosmetics, top-of-the-line goods, or customized items, you can expect to get everything you need at the touch of a button.

Founded in June 2019, papmall® is a trusted one-stop shop that marries high-quality products with unrivaled customer service for a frictionless shopping experience.

Our Mission

We create an e-commerce platform prioritizing customer satisfaction, providing an exceptional shopping experience hardly found elsewhere.

Our Vision

We value difference and diversity by offering equal opportunities to employees.

Our Values

We represent ambition, fun, quality, and challenge. For us, there is no such thing as a comfort zone.

What are people at papmall® like?

Behind our story is a dedicated team with its own philanthropy and aspiration.

Ambitious

We revolutionize online shopping by offering unmatched convenience and quality to our global clientele.

Disruptive

We challenge the status quo of traditional retail by pushing the boundaries of what is possible.

Passionate

We harness our boundless enthusiasm to deliver a shopping experience that surpasses expectations.

Ethical

We rely on ethical business practices and emphasize the principle of giving back to society.

A letter from our CEO

“You don’t have to be great to start, but you have to start to be great …”

We see a new dawn of the e-commerce marketplace, especially post-Covid 19, and this prompted us to found papmall®, which is a convenient platform for everyone to get on board with the economy of the 21st century.

There are many successful entrepreneurs who experienced several failures when they launched their business at the very first beginning and myself included. I started my business from scratch with the intense passion to thrive forward and the sole motto “You can do it!”. And today I can proudly say that I have partly achieved my goal, so if I can do it, you can do it too.

The opportunity ahead of papmall® is enormous. Our passion and mission are to connect people, bridge the gap between sellers and buyers, and enable greatness in talents all over the world, as well as encourage startups, SMEs, and freelancers to tell their stories. That’s the reason for the birth of papmall®.

The papmall® in-house team of customer service, researchers, IT experts, customer relationship managers, etc. are available round-the-clock to support sellers in e-commerce solutions and assist buyers with expert advice to help them do business with confidence.

CEO Jimmy Lee - Shark Le Hung Anh